JHL CUSTOMER TESTIMONIAL

We received this letter from Mr. William Gates on November 20, 2001. Thanks for the kind words, Bill!

Bill
One Microsoft Way
Redmond, WA 98052

Dear Joels Head Labs,

Thank you a bunch!

You know, being a billionaire isn't easy. People say how hard it is at the bottom--well, it's hard at the top, too. Do you know how many times people try to get stuff from me? Like startup capital, partnerships, buy-in opportunities, and all that crapola? I just want a friend, y'know dog? Somebody I can just hang with and be M-E.

Sure, Ballmer's okay but he's always like "hey, man, you wanna play Diablo" or "dude, can I bum a few bucks until next Wednesday". Or worst yet, or he'll tell one of his stupid [expeltive] knock-knock jokes.

Anyway, it's great that I have a new friend to just, like, play cool games with and stuff.

I called your sales people and they made me a grade-A prime deal. I still think it's whack that you base your prices off of a customer's take-home pay, but that's okay I guess. I mean, X is okay. Oh! That's what I named him--X. Not like Malcolm X or anything, it's short for X-Head. I even bought a monogrammed shirt!

X is good peeps. I've seen more of Ireland than I ever thought I would because we fly there all the time. X says that is where you get the best sheep.

Anyway, thanks again.

Your friend,
Bill

He included this picture: